I feel your pain. I’m currently in the process of exchanging one bad rover for a new one.

That being said. These cars are HIGHLY dependent on the charge of the battery. Coming straight off the boat or lot you’d have a low battery, and that could lead to all kinds of issues including this. It happened to me, when my battery was very low.

You might consider getting a few hundred miles on it and see if anything else happens.

 

It is too late. I returned the car but regarding the battery, I checked the PDI checklist from JLR for these cars, and they are supposed to check voltage of the battery/charge it before delivery.

Edit: attaching PDI checklist for reference

 

Well, if they checked the voltage maybe that wasn’t the cause. But the charging system is complex, I’ve stuck a voltmeter on there and gotten really strange results.

Buy Back yes

 

I’m surprised the dealer took it back—good customer service.

Are you changing the new car at all or identical spec?

 

yea amazing customer service. These are moments that dealerships win your loyalty in the future. ordering identical spec

 

This sounds like a software issue - could be an entirely spurious message. I would retain documentation and see if this happens again then invoke lemon law based on your state's guidelines. One mystery message can happen to any car.

 

The error showed up a moment after transmission felt lost to find gear and then went to limp mode. So there were actual symptoms. Yes, it could all have been a software glitch but on this very forum there are several example of tranmission issues that dealer thought is a software issue but turned into a transmission replacement and buy back. I just didn't want to start my first hours of my ownership with this issue.

 

Picked up my 2025 P400 a few days ago. Super nice ride except that literally after one hour of leaving the dealership with around 23 miles on odometer, it threw Gearbox fault detected error and car went to limp mode. I turned the car off and back on and everything was normal and error went away.

Took it to the dealer and they checked the error and bunch of other things on the tranmission and they said it is all good and the error may have been a software glitch. However, I didn't want this error and the concern of transmision may fail any moment to haunt me so talked to the dealership and they agreed to take the car back and order me a new one which I really appreciate. The problem is now I am back to waitin for another 3-4 months to get a new one and hard to go back to my previous car after driving that beauty for a day

Just baffles me how JLR cannot get their act together and issues like this happen not even hitting 100 miles on the car. I have had almost all luxury brands of all kinds and never had bizarre issues like this so new to the ownership.


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Wow man that sucks! I remember your screen name as I sent you photos of my P 400. Thankfully ours has been flawless at 4500 miles. It seems like sometimes it’s just the luck of a draw although I’m glad you went with the P 400 not the Bmw engine versions as those have way more problems. I agree with most on here that this is probably just a battery or software issue. I’m sure why they took it back is because it’s so fresh in mileage they’re just gonna charge the battery and sell it to somebody as a new car unfortunately. But glad they’re taken care of you and good luck!

 

Yea man, it was a difficult decision. Even today, I was like maybe I should go get the car again lol but being a nerd, that error counts as a prior probability which increases risk of related issues to occur in the future so just gonna be patient and wait for the new order to arrive

 

Don’t look back. It’s better to start fresh. Mine started with transmission (which they thought was software), so then they replaced the transmission. It was just the start of my nightmare on a 6 mos old car! After 5 fixes, it runs, but I am just waiting for the next CEL to come on. If I drive it, I plan for a breakdown and eventual Uber home. Too much stress and disappointment for a 175K car. It will now sit in the driveway until the buy back process is complete. BTW, JLR is not better for buy backs. They are slow and lumbering and plan to look for any “damage” to the car to reduce the payment - for a car that will sit in a lot somewhere as a lemon. They give you the statutory minimum, and you have to chase them every step of the way. I will think very hard before buying another of these cars, sadly, cause I too was enamored with the ride.

 

It's a Land Rover. You either accept this car being rubbish because it looks so good or not. I love the looks of my car and how it feels inside, but I admit I made a stupid decision buying this car and I will keep having problems in future. Once the warranty will be over (in 6 months from now) it will start costing me a lot of money too. Sad but true. Ordering new Range Rover was my worst car related decision ever. This s#it will be nearly impossible to sell for any money very soon.

 

Gremlins are found in all car makes and brands. I do not blame newtor for returning the vehicle, and opting for a new one. I have had issues with Mercedes, Porsche, Audi, and I guess it all depends on your luck. Look at all the recalls and catastrophic engine failures the recent Toyotas and Lexus had. No car make is immune, including Land Rover. I personally have had very good luck with Land Rover vehicles since 1982, and among the 15 different Land Rovers I had, only one 2006 Range Rover was returned to the dealer who replaced it with a 2007 Range Rover that I drove for over 200,000 miles with no issues. @newtorr I hope you have better luck with the replacement you ordered.

 

I’m in the computer business meeting. I built very large computer systems for for a very large prizes and I can tell you there’s no such thing as a glitch.

 

I

 

Newtorr,

I read a couple threads here from your comment and one saying how problematic these vehicles are. I disagree. I have a 2018 LWB 5.0sc and it looks and drives like new with 92k miles. The materials throughout the interior are so thick and heavy duty, there is no wear anywhere including the seat bolster you get in and out of every day… I’m sure I’ll begin to have issues like any other vehicle, but these are worth the money. No other vehicle on the planet combines such luxury with extreme off road capabilities. Anyway no, Lexus does not hold a candle. They make a nice vehicle that has a good off road system, but it is no where near the same level of, well, making you special. In fact, all of the major automotive press have always stated that the rover is more special than the rolls and Bentley SUV’s that are “higher” luxury. There is something about rovers that you just can’t pinpoint but you know how good you feel in them. Anyhow, IF something similar happens with the next order, it’s not so bad to have a super early failure. It’s common, albeit scary, but common. The computers need to be dealer prepped and I suggest updates be done before it leaves the dealer. Get your new truck and just realize it will need a bit more care than a Carolla, which you already know, but it is worth it every single time. Cheers

 

I also had L405 5.0sc and it was virtually trouble-free. L460 with zillions of interconnected faulty computers is a whole different story. I wish I would just keep my L405.

 

That reply was very helpful and thank you! I like hearing the model I have is a pretty good unit lol! Maybe I’ll wait to order a 26 or seven to see if they get some of the bugs from the new model out. Still, you’ll have good warranty and you can shake out any issues while it’s newer. These trucks are robust as you know so hopefully if you keep it after the warranty it’ll continue to go well! And you can ride in style in or out of the mud!!!

 

My warranty will be over in 5 months, so it's hopeless for me It was just 200K thrown away TBH. This car is rubbish.

 

Update: knowing myself, I didn’t think I could wait 4-5 more months for the new order to arrive so picked up my original order again and it has been fine after a few hundred miles. Fingers crossed this was a true software glitch but also I am working with the best GM of a dealership so I am confident he will take care of me if it gets to buyback down the road

 

I'm the guy who said 'may be a SW glitch'. So at the risk of contradicting myself: keep all documentation and if this happens again look into Lemon Law. I went through this with an Audi S6 - mysterious stalling after a year of ownership. After ignoring a couple of incidents, I made at least five visits to the dealer and Audi eventually offered a trade to a new S6. Audi offered a lot of incentives, however I still lost money on the deal because at that point the car was 18 months old.

 

Hi. Same thing just happened to me today. Do you have the VIN number for that vehicle? I'd like to know the service history after you traded it in.

 

I didn’t trade it in. Ended up keeping it as ordering a new one would have been a long wait. Knock on wood, so far hasn’t come back.

 

I read this post...as an outsider, and I must say, I was not surprised at the gearbox fault but totally BLOWN away by the fact that you were able to trade it in for a new RR.

I've read countless posts on the present gen Lexus LS500 and S class forums where people have a car and they had to fight tooth and nail to try to get it lemonized (is that a word?) in order to get a new one.

Kudos to Land Rover on making it right!

 

couple of things… I ended up keeping the car and not giving back to the dealer because ordering a new one would have taken 6 months so I took the risk and been fine so far. The agreement to take the car back was between me and the dealer general manager. Since the car was basically a few hours old, he was fine with nullification of the whole transaction as if sale didn’t happen. This move alone made me a loyal customer to his dealership. I can imagine dealing with JLR would not have been as easy for an issue like this unless they made several attempts to fix it etc.