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Front end clunking

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159K views 238 replies 52 participants last post by  Roman NJ  
#1 ·
Well, after a whopping 5 months without any problems, I was disappointed that I am not one of those people who posted here about having "zero problems in years" with their LR.

There is a muffled clunking sound coming from the front end while driving over road imprerfections (mahnole covers, rough pavement joints, etc). The same clunking sound can be heard while sharply turning the steering wheel from side to side at ANY speed. However, there is no noise if the vehicle is standing and the steering wheel is turned.

Does anyone kow what is the likely reason? I am about to make service appt and dont want the dealer to feed me a bunch of BS. I also want to try to understand the urgency of this as it would be a huge pain to bring the car for service in the next 2 weeks due to my crazy schedule.

Eugene
 
#127 ·
Supposedly, from what my LR mechanic told me, and from what HSE's owners have told me, the RRS HSE's don't have the clunking suspension. It's only the S/C's, it's the Dynamic Repsonse System, but maybe some of those on this forum who own HSE's can tell you better.

I'm taking my car in Tuesday for service, I have yet to hear from the Service Manager, but I basically told the Service Writer I'm bringing the **** thing in regardless. So, I'll keep you informed.
 
#129 ·
I believe the thread's name is misleading as well, seeing as the issue is in the rear but you feel it throughout the vehicle. That and you don't drive from the rear seat. I do know that most people that have this problem also had issues with steering racks and Wagner valves both in the front of the vehicle.
 
#130 ·
otoppero said:
I believe the thread's name is misleading as well, seeing as the issue is in the rear but you feel it throughout the vehicle.
My noises are only in the front end. I did have problems with the rear, but that was fixed over a year ago, and I haven't had a problem with it since. All of my complaints are front end issues.
 
#132 ·
otoppero said:
Beachy, did you ever get your work order from two months ago?
NOPE! But the last time I called the dealer, I told them I was bringing my car in and wanted the workorder when I dropped off the car. It only takes a sec to pull it up. I'll wait for it. I'll let you know what it says when I get back from the dealer on Tuesday.

I'm wondering if I should even have them fix (attempt to fix) the front end clunking this time? The steering noise I will have them fix, but the front end isn't as bad as it has been in the past and it's not getting any worse. I don't know if I want them screwing with it. Last time I took it in to have it fixed, the noise was worse, constant. I'm waiting for LR to call me back, yeah, right. I asked them about it, should I even bother becausze if the thing can't be fixed why should they touch it? It'll only add more days on to the lenght of service.
 
#134 ·
otoppero said:
I believe the only reason for bringing the RRS into service is to possibly regain the money spent on your lease.
True. I am so tired of this. The noise isn't that loud, only in steering, but I have LRNA calling my dealer to find out what the hell is going on, why isn't the car fixed and can it be fixed, because if not, to hell with it. I'm done. I'll have the 15,000 mile serive done and a/c noise and that's it. I'll drive the darn thing with the radio up and drive it til the **** thing is so noisey, they'll wonder what to do with it when I turn it in. I'll get my work order tomorrow and will let you know what all is on it.
 
#135 ·
They will turn around and sell it to someone else. I am positive they will not offer information regarding the vehicles Lemoned past. Just like when I called LR Tacoma, and they stated they had no serious TSB's with the RRS nor any issues with suspension problems. I also learned that they, LRNA, make you sign a gag-order when you "surrender" your vehicle.
 
#136 ·
otoppero said:
They will turn around and sell it to someone else. I am positive they will not offer information regarding the vehicles Lemoned past.
That's exactly what I'm afraid of. I don't want someone else to have to deal what I went through, but what can I do? Also, why can't I call and talk to someone who knows whats going on, instead of talking to customer relations who seem to only be there to take your complaints but no nothing about warranties, service or anything else. I just want someone to answer my questions and answer them truthfully. I am reseaching links on the internet as I type. Hopefully I'll come up with something or if any of you have a contact, I'd appreciate it if you could forward that info on to me.

Thanks!
 
#137 ·
I don't think you will get an answer. I was told just a month before filling my Lemon Law papers that there was no problem and that the noise is a "normal operating aspect of the vehicle". If that was true they would have not accepted my claim for repurchase or replacement let alone spend all that time and money trying to fix it. So I guess my lesson from all that has happened was that they will say all is well until you file.
 
#138 ·
otoppero said:
I don't think you will get an answer. I was told just a month before filling my Lemon Law papers that there was no problem and that the noise is a "normal operating aspect of the vehicle".
I know. They told me the same thing when I first brought the car in but the noise got louder and happened more often and they attempted to fix it. Another Service writer tired to tell me a second time that the noise was normal, but both my Service Writer and Service Manager said that what I was experiencing was not normal, there was something wrong with the car and that brings me to where I am at today. Fun.
 
#140 ·
that and first gen model. The first year cars always have problems. I also found the SC to be way to jerky when driven in the city. Mostly a function of having a forced induction engine in stop and go driving. Add in the harshness of the 20's and the Sports suspension, and I traded mine in on an 08 HSE. Much happier now.

Murdered Out said:
It seems like this clunking stuff affeccted nearly every signle S/C. is the power worth the clunk and headache?
 
#141 ·
Murdered Out said:
It seems like this clunking stuff affeccted nearly every signle S/C. is the power worth the clunk and headache?
[/quote]

YES! lol The car performs!!! The clunking is more of a nusance than anything. That's why I haven't gotten rid of mine. And, I will get another one at the end of the year. In fact, they are talking about upgarding me to a new 08 or 09 S/C RRS, which I will have to think about. Also to bring you update to, I got my workorder from last visit, I'll send it to whoever wanted to see what was done, just send me a pm and let me know, otppero I'll be sending a copy to you. LR wants one more shot at fixing the front end noise. An engineer will be out tomorrow to look at it. However I told them if the thing couldn't be fixed, to leave it alone. I didn't want them to make the noise worse as that had happened the time I took in before last. They will check it out and let me know. Keep your fingers crossed.
 
#142 ·
maxwell, I do believe the same technology is on the 06-07-08-09 models and no change was made so be cautious. If some of the posts on the UK forum are correct then then the 08 and possibly the 09 are affected as well.
 
#143 ·
maxwell said:
I also found the SC to be way to jerky when driven in the city. Mostly a function of having a forced induction engine in stop and go driving. Add in the harshness of the 20's and the Sports suspension,


I do most of my driving in the city and my SC doesn't seem that jerky, at least not for a high perfomance car, but then, I also own a SC Mustang Cobra, so maybe the RR seems smoother compared to the Cobra.
 
#144 ·
otoppero said:
They will turn around and sell it to someone else. I am positive they will not offer information regarding the vehicles Lemoned past. Just like when I called LR Tacoma, and they stated they had no serious TSB's with the RRS nor any issues with suspension problems. I also learned that they, LRNA, make you sign a gag-order when you "surrender" your vehicle.
The "gag-order" pertains only to the details of the settlement. The car will be wholesaled out to some used car lot and sold as-is. By law, the VIN has a buy-back label attached to it.
 
#146 ·
I should let you all know, and update you, after three weeks of my dealer having my car for steering nclunking and front end clunking, they think they have finally fixed it, although I won't know until I pick up my car, but that won't be for at least another week, because after they had finished the service on my car, while parking it, they scraped the bumper and now have to paint it. I seriously think my SC RRS is jinxed. Anyhow, when I compare my workorder with the TSB's umbertom has posted, I will let you know if they same work was done or not. I have copies of my previous work orders, but can't seem to get them to paste into, this reply. If I figure it out, I will post them.
 
#148 ·
Yes, it sounds familiar to me, too. I may have gotten the sibling of your car. No, not the front bumber, rear bumper, second time. The first time they scarthced it, it was on the right rear, I told them to leave it. It wasn't that noticable and in fear they would butcher the paint job. This time, I have no clue as to where the scartch is on the rear bumper, but they assured me it wasn't that bad. Hmm, yeah right. I told them while they were painting it, go ahead and paint the scratch from the pervious incident. I got, "Oh. That's right. There was a scratch from before." Yeah, and damgaged rim that took over a month to fix and have it rechromed. I am not taking the car back in for anything else. That's it! I will have our independt RR mechanic, who did my brakes, change the oil and do whatever necessary maintenance needs to be done. And as for the clunks and noises, NO MORE! I'm leaving the car alone. Those will be LR's problems to worry about when I turn the car in next May. I'm done!
 
#149 ·
Just a expalination of why my car was in the shop for so long. You'l love this. I took the car in for it's 15,000 mile service and clunking noise when steering, not just a thud, but more like something was breaking. Anyhow, my dealer called me, after a day, said they noticed the front end was still making noise, slightly, which I knew, but this is the quietest it has been, other than not making any noise, and they wanted another stab at fixing it, said they wanted to take another approach than what they have done in the past. I told them I didnt' want them to touch it, I don't think they could fix it, they haven't been able to fix it in the past, what made them think that it could be fixed, and last time they attempted to fix it, the noise was 10 times worse than when I brought it in. After they fixed what I had asked them to fix, they called me back, again, wanted my consent to fix the front end clunking. They had an LRNA Rep there, an LRNA engineer, two shop foreman's, one from my dealer and one from another dealer, and two mechanics, all wanting to fix the car. Well, I gave in, told them to go ahead, try to fix it, but they better not give the thing back to me worse than it was when I brought it in, otherwise, I would drive straight to the dealer where I bought it, and raise hell. That's when they brought upgrading me to an 08. Anyhow, Since the car is still in the bodyshop, I don't know if the car is fixed, for now, or whether it's making noises or not. When I get it back, I'll let you know what the results are. :roll: I'm in the process of uploading my past work orders, for anyone who is interested and can tell me, Umbertom, what all they did to the car, cuz I can't read those darn things.