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Auto Unlock and Walk Away Lock Feature - Why doesn't it work?

20K views 50 replies 22 participants last post by  Maverick2018  
#1 ·
We just picked up our 2023 Range Rover Rover (more on that in another thread, but it is the smoothest, most luxurious ride we've ever experienced) but a little disappointed with a few things and the main one, hands down is the lack of the Auto Lock/Unlock Feature. I am reading on here that some members have it, seems like only Canadian models don't have it? If so, I would love to hear the reasoning behind that decision. The sleek and “cool” feature of the motorized door handles is lost when it becomes an inconvenience or an extra step you must take to get into the car

I found a video online which shows that it's under the Settings>Vehicle>Safety & Security section. There are a whole slew of safety and security settings that our car does not have in comparison to the vehicle in the video which I believe was from the UK. It is disappointing that a vehicle of this caliber and price point wouldn't come with all the same safety and security features as the cars in the UK, Europe or US.

It's super inconvenient and so opposite of the ways they tried to modernize the car to have to click a button to get your door handle to pop out before being able to enter.

Anyone else feeling frustrated with this?
 
#2 ·
It’s missing from almost all cars. The few that had it turned on as part of the pilot, had their batteries die. That’s the current issue with the feature. They’re supposedly working on it, but given the months are turning in to years, realistically, I’m starting to lose hope that it’ll see light of day.
You’re right. It is a major inconvenience for such an expensive car.
 
#3 ·
...and accidentally this inconvenience becomes a security feature.

Hop over to UK forums to see owners shocked with insurance companies asking 5 times the previous year quotes for insuring a RR or declining to insure it at all. Thieves leverage CANBUS' lack of secure communication between the modules and the relative ease of intercepting the radio transmission between the key fob and the car from a distance, while the oblivious owner just walks towards the car.
 
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#5 ·
BMWs get stolen, too. The difference is in the price of equipment needed to intercept and decode the signal. Stronger encryption algorithms (case BMW) need more sophisticated gear.
Actually JLR upgrades the security of the access control in their models by asking the owners to come for an upgrade (which can not be pushed OTA).
So I believe the lack of the feature comes from risk assessment on respective markets.
 
#10 ·
So, a few points here.

1. It should 100% be re-designed. Part of the reason for the stagnant design though is the water-resistant nature of the key.

2. It DOES send a secure UWB communication to the car. That's why you can leave it in the pocket and press the button on the door to open the car door. The issue is, the car's antenna's aren't properly able to determine whether the key is INSIDE the car or OUTSIDE the car, which is essential for an approach to unlock. This is the problem. And yes, others like BMW have had this figure out for years, and without draining the car's battery. So, it IS possible, and hopefully they figure it out sooner rather than later. but, given it's been around 2 years since the launch of this vehicle, I wouldn't hold my breath.
 
#11 ·
Here, this is no
2. It DOES send a secure UWB communication to the car.
What is does NOT have is a protection against adding unauthorized key fobs.
The procedure used by thieves is quite simple and takes less than 3 minutes:
  • gain physical access to CAN bus (usually done by cutting a hole in the trunk cover and accessing the wires from there)
  • add a new key fob by running the standard service procedure
  • open the car with said key fob
  • either program the key again with the car open so it will start the car, or use a $100 device that bypasses the encryption and allows for starting the engine.

This is why JLR has a CAN encryption upgrades in place now. Also, you may install a device like CAN Ghost to encrypt the communications and modify the car configuration to enable approach auto unlock/lock (provided the necessary hardware is actually installed in the car).
 
#14 ·
I'm neither in position nor with extensive knowledge of this matter (I do work with industrial protocols but not CAN). The problem with CAN, as far as I am aware, is that the protocol doesn't easily support encryption as we know it (handshaking and key exchange between actors in a network) but further investigation would be necessary for me to answer this question.
 
#21 ·
Thanks for all the feedback and comments. I was under the impression that just us unlucky folks here in Canada don't get this feature...

As others have said, very disappointing to know that Range Rover can't figure this out while BMW and others have had this working flawlessly for many years now.
 
#23 ·
It does not - this is not directly related to auto unlock/lock. The engine start function, though, uses the very same key fob, so if unlock is easy to break so is engine start. That's why the Ghost is so popular with RR owners (but not only RR, BMWs and Porsches as well) in the UK.
 
#25 ·
I don't have it in higher res (this one was lifted from other forums), however the dealer should be aware of N693 campaign (at least that's how it's called in the UK). As far as I know, some builds are exempt from this campaign as they already have the proper software.
 
#36 ·
Folks the people conceptualizing Range Rover are still people like this. Remember - we want this. We don't want Rovers looking like Space Ships.
I hate to disagree with you Bradley but I don't think that ethos has been there since they started adding suffixes to "Range Rover" back in 2006. These days it's all about Mr & Mrs Frascella. Further I think the guy in your pic died when they didn't have a burled wood option(even open pore) on the L460 haha.

And back to the thread, when it comes down to it, JLR is a low volume car manufacturer that just can't keep up with the big ones. Comparing to others is informative but ultimately if you want the latest and greatest, if you want amazing attention to detail, it's probably not coming from JLR. It's always been like this and ~probably~ always will. The problem is that there's just nothing else like it.
 
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#48 ·
i have auto lock and unlock enabled. This works about 90% of the time. Yet I’m finding that when it doesn’t auto unlock upon my approach , even pushing the unlock button with key in pocket won’t work. I have to physically remove the key from my pocket and hold it close to the door and then it will work . Any idea what this is all about ?
 
#51 ·
100% This /\

BMW's are SO smart with their software. and will only get smarter, given they're now building their own ECU's and not white-labeling things. Huge kudos to them.

And the iPhone as a key would be so so nice. I think the RR is capable of that. UWB is an industry standard. it would be my guess that what's missing, at least on the '24's and on, is just software to enable it. wouldn't that be nice!