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2023 Range Rover stuck in service mode

1.1K views 11 replies 7 participants last post by  noone  
#1 ·
I have a 2023 LWB Range Rover and recently got the worn brake pad message. After researching, it seems it is a very common issue with these new Rovers that have 4 wheel steering. Decided to take it to a local Indy to have the repair done so I could save some money. The Indy was able to successfully put the vehicle in service mode, but when they tried to use their scanner to take it out of service mode, it would not come out of service mode. They even took it to another local shop and let them try their scanner on it and they could not get it out of service mode either. I have read a bunch of articles online about how to take it out of service mode without the scanner, but it appears that most of these articles pertain to the older body style that had the parking brake button as a separate button that you could push down or pull up. On the new style, it is integrated with the Park button and doesn't have a separate parking brake button. Does anyone know the procedure to take the 2023 model out of service mode? The dealership is over 60 miles away, and I'm scared to try and drive it to them while it is still in service mode as I don't want to cause any more damage. Looking to avoid an expensive towing fee.
 
#3 ·
The following is from ChatGPT:

If your 2023 Range Rover is stuck in Service Mode, it typically means the vehicle is locked into a diagnostic or maintenance mode — possibly due to a software glitch, incomplete service reset, or a lingering fault code. Here's how you can approach the issue:

🔧 1. Basic Restart

  • Lock the car with the key fob.
  • Walk away with the key (at least 15–20 feet) and wait 5–10 minutes.
  • Return and unlock it — this can sometimes reset electronic modules.

🔁 2. Try a Service Mode Exit (If in the infotainment system)

If you're seeing "Service Mode" on the infotainment screen:

  • Go to Settings > System > Vehicle Settings.
  • Look for Valet Mode or Service Mode options.
  • If prompted, enter your PIN or the default PIN (often 0000 or 1234 unless changed).
  • Turn off Service Mode from there.

🔌 3. Battery Reset (Hard Reset)

If the software seems frozen:

  • Disconnect the negative terminal of the battery for 10–15 minutes.
  • Reconnect it and start the vehicle — this can clear some glitches.

⚠ Be cautious: This may reset some settings (radio presets, clock, etc.) and should only be done if you're comfortable with vehicle electronics.
🛠 4. Use an OBD2 Scanner

  • Plug in an OBD-II scanner and check for any active fault codes.
  • Clear the codes (if minor) — this may take the vehicle out of service mode.
  • Some systems will stay in service mode until all critical DTCs are resolved.

📱 5. Land Rover Remote App or Connected Services

  • Log in to the Land Rover InControl app.
  • Check for any notifications, remote service locks, or immobilizer settings.

🧰 6. Dealer or Independent Shop Visit

If the above steps don’t work:

  • A Land Rover dealership or high-end independent Land Rover mechanic can reset the service mode with their proprietary diagnostic tools (like Pathfinder or JLR SDD).
  • There may be a software update or fault triggering persistent service mode.

🔎 What Can Trigger "Service Mode"?

  • Missed or incorrect service reset after oil change or inspection.
  • Faulty sensors (battery voltage, keyless entry, body control module).
  • Software bugs in the infotainment or BMS (battery management system).
  • Vehicle parked too long without activity.
 
#6 ·
Your indy does not know where the battery is unless your vehicle got modified. Here is what ChatGPT says:

In the 2023 Range Rover (L460), the 12-volt battery is typically located in the rear of the vehicle, specifically:
🔋 Battery Location:

  • Under the cargo floor in the trunk area (boot).
  • You’ll need to lift the rear cargo mat or floor panel to access it.
  • It is usually on the right-hand side (passenger side in LHD vehicles) under a cover or panel.
🔧 Notes:

  • Some models (especially mild hybrids or plug-in hybrids) may have two batteries:
    • A 12V auxiliary battery (in the rear).
    • A high-voltage hybrid battery, which is not serviceable by users and usually mounted lower in the chassis or under the floor.
⚠ Important Before Disconnecting:

  • Make sure the vehicle is turned off completely, including accessory modes.
  • Wait for systems to shut down (a few minutes after doors are closed).
  • Disconnect negative (-) terminal first.
 
#7 ·
Your indy does not know where the battery is unless your vehicle got modified. Here is what ChatGPT says:

In the 2023 Range Rover (L460), the 12-volt battery is typically located in the rear of the vehicle, specifically:
🔋 Battery Location:

  • Under the cargo floor in the trunk area (boot).
  • You’ll need to lift the rear cargo mat or floor panel to access it.
  • It is usually on the right-hand side (passenger side in LHD vehicles) under a cover or panel.
It looks like you blindly trust ChatGPT, but this time it is actually wrong.
in 2023 L460 Battery is not located under the cargo floor in the trunk area. Just quick browse of Youtube will show exact location of the battery. Here is one of them :

 
#9 ·
Has anyone run into issues getting a 2023 LWB Range Rover out of service mode after doing a brake pad replacement?
Mine recently showed the worn brake pad warning, so I took it to a local independent shop to handle the job and save some money. They were able to put the vehicle into service mode just fine, but when trying to exit service mode using their scanner, it wouldn't work. They even brought it to another shop to try with a different scanner—still no luck.

I’ve been digging through forums and articles, but most seem to be referencing older models with a separate parking brake button you could push/pull. On the newer model, the parking brake seems to be integrated into the Park button, so the same tricks don’t apply.

The dealership is over 60 miles away and I'd rather avoid a tow if possible. Has anyone successfully exited service mode on a newer Rover without a dealer-level scanner? Would really appreciate any advice or insight
 
#12 ·
Man that’s scary that your Indy couldn’t change rear brake pads successfully, when I did it in my garage successfully in about 2 hours taking my time cleaning everything including the wheels. I was also able to reuse the rear brake pads sensor as mine had not touched the disc yet. The video @kmz posted above is what I followed to get it in and out of parking brake maintenance mode. A quick google found it and I figured it was the exact same sequence as on the L405.