I had made an insurance claim on mine a little over a year ago. At the time I was able to request a Pilkington glass and they did not charge additional for it. This was Safelite, btw. I actually prepped the truck for the tech by removing most of the trims, as I feared some might be mangled during the install process. And, in fact, one of the inner A pillar trims was chipped during removal. So I would recommend carefully pulling those. The Pilkington glass apparently shipped with only one ground wire (the wires in the center area) so the tech snipped off one from the old glass and crimped it on. Easy enough right? Well I had to wait for a snow/frost to test everything and unfortunately only one side of the glass was heating. I then contacted Safelite to advise of the issue and set up an appointment. This time, they wanted me to come to a location, instead of sending a guy out.
I got there and instead of performing any diagnostic work, they were just going to swap out the glass with another one. After pulling the truck in the bay I walked over and the replacement glass was ‘Fuyao’ brand which the shop claimed was an OE equivalent. I advised that did not appear to be equivalent of the Pilkington glass already in the vehicle. I left it with the shop to contact me once a Pilkington replacement had been located, as I have seen the poor quality of some of the cheaper Chinese glass used for auto claims I have worked. While I was waiting for a response that week, I pulled the wiper cowl again to check the wiring, finding the only cause for the one side not heating was a loose crimp from the repair by the first tech. With the glass already installed, trying to get a better crimp was proving difficult, so I carefully soldered the connection and it appears to be working fine to this day. I contacted the Safelite branch to advise it was fixed. I located a replacement A pillar trim after some searching and they comped me for that as well.
I guess.... moral of the story... and I speak from experience as an insurance appraiser as well... be careful with Safelite. I would recommend prepping the vehicle yourself, as it’s hard to tell the “skill level” of the tech they may send out.... and as you know trim bits for these are not cheap. At this point I’m not sure what brand of glass they would offer - when I contacted them after repairing the wiring they said they could not locate another Pilkington glass. I don’t know if this was a permanent or temporary issue. Oddly, I looked at Fuyao’s website and it does list them as a supplier to Land Rover. I can’t speak for what level of quality is offered though.