[tony212]

I have a 2018 evoque and ever since i got it, it randomly makes a weird rubbing noise when going into reverse. Doesn't happen all the time, but I am starting to realize it happens much more often if it has rained.
Here is a link to the video. Any suggestions what might be causing it? Has anyone had the same issue

https://vimeo.com/313695329/7afffd0dd7

 

[Carszen]

After a lot of back and forth, the dealership finally agreed to replace the rear brakes under warranty on my sister's Evoque for the same noise while backing up. Fixed the problem. She finally escalated it to the service manager after two attempts to get the ornery service advisor to handle it. Totally unnecessary service experience for a premium brand. Should have been fixed on the first attempt. I knew it was the brakes when I heard it and told her to tell the advisor this. His useless response was "brake dust".