So this 2014 rrs in about to pick up
I’ve noticed the buttons everywhere are sticky looking
Is this a know problem on these cars?
Trying to figure out what’s going on here before I fly down to take a look at the car
I had something similar in an older MB. I used a gentle degreaser to remove the soft coating. I don't know if that might work for you. The only thing is that you will want to do that for all of the buttons or they will look slightly different.
I also had something similar on a 2003 BMW X5. Nothing odd about the car... I had owned it since new, it was never in extreme heat and I never used harsh chemicals of any kind on these parts... but the soft touch buttons started getting sticky and peeling at about 12 years of age. I replaced a few buttons that were the worst just before I sold it.
My suggestion is to steer clear. The cost to replace all those switch packs (which would be required), would be cost prohibitive, in my opinion.
I have RR Vogue SE SC LWB 2015. Spoke to the agent and it's a common problem. Yes, they are well aware. They can replace under warranty if the car is less than 3 years old. Unfortunately mine is exactly 1 year over. They can remove the waxy layer off all the buttons by laser polish for $5,000. Not what I expected for a $120,000 car.
Use some Mothers R3 Racing rubber remover. Put some on the buttons and massage it for a bit and they'll come off with your finger nails. I've cleaned up that rubber coating on all my buttons and the plastic underneath touches great.
This situation is the same in my MY2014.
I've found some items to replace all buttons.
Some buttons have the unique code and seems perfect.
Others switch have a code like CPMA or EPLA or GPLA and the same number. But it seems equal each other.
I think maybe some switch panels have different "characters" maybe for different date of production.... Maybe different materials....
So without rubber surface finish...
Maybe I can upgrade with different part number.
What do you think?
motherbuffer, I left the car at the dealer for a fuel pump replacement, and when I got it back the Menu & Cruise Control buttons were all sticky - some mech probably touched them with fuel-soaked hands or something.
I tried wiping them with a soft degreaser, and then with water, but they are still sticky.
Any other methods/cleaning agents you can recommend? I don't want to replace them, as I will selling the vehicle soonish.
I did the same as Redbadge but just used a cleaner degreaser I got at bed bath and beyond. Did a few at a time. Sprayed on a rag and rubbed buttons until coating softened up and used my fingernail to scrape it off. Then used toothbrush to get coating out between the buttons. Feel absolutely perfect now and all the white lettering looks new. Once I did a few, ended up doing every button in the car, console, steering wheel controls, climate control etc.