Not sure what a VSE is. Queue Assist is part of the Adaptive Cruise Control system. Have you consulted your owners manual? I am not sure what else we can add.
"Queue assist operates at lower speeds than follow mode, allowing the feature to be used in slow-moving lines of traffic. Queue assist activates when adaptive cruise control is active and when a vehicle in the lane ahead slows to a standstill. Queue assist brings the vehicle to a standstill. Briefly press the accelerator pedal to move the vehicle from a standstill. Adaptive cruise control now maintains a constant gap to the vehicle ahead."
"Queue assist operates at lower speeds than follow mode, allowing the feature to be used in slow-moving lines of traffic. Queue assist activates when adaptive cruise control is active and when a vehicle in the lane ahead slows to a standstill. Queue assist brings the vehicle to a standstill. Briefly press the accelerator pedal to move the vehicle from a standstill. Adaptive cruise control now maintains a constant gap to the vehicle ahead."