[abeard5540]

Hello,
I had to return my L322 Vogue to the garage from where I purchased it for some minor issues to be put right, there was some paint work neede doing behind the door mirrows and the EAS needed checking, it takes about a minute to get from Access hight to normal driving hight & even longer to get to off road height.
After a week of bullshit from the sales director about the EAS I decided to take a ride over on the Sunday morning (35 miles) and take a look at the car myself.
When I saw the car I new straight away it had had some paint work done at the back end, where there was scratches before it was new paint, the bottom screws on the rear mudflaps were there, nice and shinny and new, I had left them out when I fitted the towbar 2 weeks previous, could not find any for love nor money.
They had only smashed the back end up and tried to hide the fact.
When I challenged them they told me the Garage that they had sent it to for the EAS check had done it and tried to cover it up, I don't believe them!! but they would not give me the name of the Garage, so can't check with them.
I now have problems with the folding mirrors they flip back out straight away after folding them in, this I think was caused when they repainted the paintwork behind the mirrors, one of the original warranty problems, I think the guy that preped & sprayed it folded them in by hand and has upset one of the micro switches, I have checked the drivers side and that seems ok but broke most of the tabs off trying to get the mirror covers off, any body know how to do this without damage.
I also have noticed that when I connect the electrics to my caravan the trailor indicator does not work when I indicate, I am sure there should be a flashing green trailor to show everything is ok indicator wise???
Look forward to any suggestion or comment on this issue.
Cheers

 

[Mr R]

Which garage did you use?

Mr R

 

[RRPhil]

....I also have noticed that when I connect the electrics to my caravan the trailor indicator does not work when I indicate, I am sure there should be a flashing green trailor to show everything is ok indicator wise???

Sorry to hear about your problems.

Regarding the trailer indicator 'confirmation' warning light thing, I was surprised after I'd installed my towbar & electrics (all official LR kit) that there appears to be no visual indication on the dashboard that the trailer indicators are working correctly. I must admit that I thought this was a legal requirement? I can't find any mention of it in the Handbook either. So this may not be a fault with your particular car.

Phil

 

[brad s1]

You bought a car with issues and want to return it now? Paint work and EAS? Didn't you look at this before the purchase? Does the range have a warranty, did you buy from a land rover dealer?

If there is no warranty on it, I don't see why they'd fix anything on it for you frankly, that's your responsibility as a used car buyer to make sure it work before you take a car off the lot without a warranty... As for it getting damaged by them, they need to cover that... If they don't small claims court...

That's how it works in the Boston MA USA at least.

 

[q-rover]

I think yo've missed the point. :doh:

 

[RRV]

Fak that!!!!

I know what I would do! :evil:

 

[abeard5540]

It was the Lion Motor Group at Sutton In Ashfield

 

[03rangiemark]

I think that you may be in the wrong forum.
Judging from the limited info you provided as far as your whereabouts, vehicle year & such, I can only assume you are from the right side of "the pond" ( that's if you're looking northward on the map, from the equator).
If that's the case, you would be looking for a "solicitor" forum. If you're from the left side of "the pond", we'd call it a legal or lawyers forum.
I don't know what state or country Sutton and Ashfield are in, but I'm sure that these issues are governed differently in our different locations.
Good luck!

 

[abeard5540]

I am in the UK & the Vehicle is a 2003 L322 Vogue 4.4i

 

[q-rover]

First stop CAB.

 

[brad s1]

I think yo've missed the point. :doh:

No... I don't think I did. Unless the title of the thread isn't, "How do I Stand Legally With This Issue," but last I checked it was.

 

[RRToadHall]

[quote="q-rover":17j4hakh]I think yo've missed the point. :doh:

No... I don't think I did. Unless the title of the thread isn't, "How do I Stand Legally With This Issue," but last I checked it was.[/quote:17j4hakh]

Might want to read the opening post again. As I read it he does not want to return the rig. He took it in for repairs and the shop wrecked it.

 

[brad s1]

[quote="q-rover":gxcagh2a]I think yo've missed the point. :doh:

No... I don't think I did. Unless the title of the thread isn't, "How do I Stand Legally With This Issue," but last I checked it was.

Might want to read the opening post again. As I read it he does not want to return the rig. He took it in for repairs and the shop wrecked it.[/quote:gxcagh2a]

Yes I know thanks.

 

[Dan_UK_1984]

Whilst the car was in their care they damaged it, or a third party they instructed to do work on it damaged it. Who exactly damaged it is of no concern because it just shouldn't have happened in the first place. Be prepared to have to sue the dealer for your resolve as LR UK will not be interested - LR UK don't have any say in how the dealers are run as they are all franchises. You may want to run your story by trading standards and see what they can come up with.

You have to decide what you want to do, do you want to return the car? Get an amount of money off? Arrange an agreed buy back value etc etc?