Unfortunately LR UK will just laugh, I've never actually spoken to such a rude ignorant bunch as LR Customer Services!
I know on the V8, it is "Sealed for Life" which actually means "Sealed for Warranty" and 80k is the oil change interval, but I don't have the TD info to hand.
I would say your friend has a VERY good case to take up with Trading Standards, even though the warranty is only for 12 months, the goods must be Fit For Purpose and of suitable "Durability" and one of the purposes of a gearbox in a car is to last more than a year.
See Here "If you buy something which should last 7 years but breaks down after a year and a day, you can still claim it was of poor quality in reference to the durability aspect."
Did he definitely get a new gearbox last time or did they just bodge it and tell him they gave him a new one? I once (at 18yo) paid for a new gearbox (£3500) in my classic to later discover that they had just changed the g/ox oil pump!
I know on the V8, it is "Sealed for Life" which actually means "Sealed for Warranty" and 80k is the oil change interval, but I don't have the TD info to hand.
I would say your friend has a VERY good case to take up with Trading Standards, even though the warranty is only for 12 months, the goods must be Fit For Purpose and of suitable "Durability" and one of the purposes of a gearbox in a car is to last more than a year.
See Here "If you buy something which should last 7 years but breaks down after a year and a day, you can still claim it was of poor quality in reference to the durability aspect."
Did he definitely get a new gearbox last time or did they just bodge it and tell him they gave him a new one? I once (at 18yo) paid for a new gearbox (£3500) in my classic to later discover that they had just changed the g/ox oil pump!