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Discussion Starter #1
Hi there, I am new to this forum as I am about to purchase my first Range Rover full-size or Range Rover Sport (have not decided yet which one). I will likely buy a 2008 used vehicle, with under 30,000 miles. Four of my friends/family have Range Rovers. All of them LOVE their Rovers. That being said, ALL of them have had continuous mechanical problems with their cars. I am aware of the poor quality (let's face it) in these vehicles, but due to the overall experience of driving one, I will still make the purchase.

That being said, I want to hear everyone's views on the extended warranties. I feel like I should automatically factor in purchasing an extended warranty. For example, one of my friends has put $12,000 in repairs into his car (it only has 71,000 miles on it) in three years. My aunt had her transmission blow at 57,000 and had to pay for a whole new transmission. My other friend constantly has oil leaks, and that keeps costing him constant repair work.

To purchase a FULL warranty from the dealer, you are looking at approximately 4100 for a seven year, 70,000 warranty. For $5300, it is 10 years, 150,000 miles. (The "years" obviously starts from the original purchase date of the new RangeRover, not from the expiration of the initial factory warranty.)

To my question..... What is everyone's thoughts on purchasing an extended warranty? In my case, if I purchase a 2008, I will have about two years of initial factory warranty left, and then with the extended (let's say I do the 7 year) I will have until 2015 of full coverage. That would cost me an extra $4100, and a 2008 used Range Rover (whether full or sport) costs between $45,000 and $55,000. I think I will still be way ahead compared to buying it "new." Moreover, if I decide to sell the car in 2013-2014, perhaps the extended warranty will be an extra selling point to help get the car off my hands for a good price.

The second question.... Does anyone know of any reputable third-party warranty companies that actually provide full coverage, and where you do not have to constantly hassle with the dealer when getting repairs paid for? Or should I just stick with the dealer extended warranty.

Thanks for all your help.
 

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LIFETIME CONTRIBUTOR
2006-2009 Range Rover Sport
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Too bad I am not one of your four friends, I have a well broken-in (almost 150K miles) 2006 RRS and would have advised you against an extended warranty. Sure, I have had my fair share of relatively small mechanical and electrical problems (who hasn't over 150K miles), and figured I must have spent at least $6/7K with my trusty local independent LR mechanic since my factory warranty expired at 50K miles years ago, but that figure includes major and minor scheduled services, parts and incidentals that most extended warranty companies would not cover anyway, or would give you major grief before agreeing to cover. In my case at least, any type of extended warranty contract would have been a losing bet. Insurance companies come out ahead of that gamble the great majority of the times, otherwise they would not sell these warranties, no? :wink:

If you decide to sign up for extended coverage, either go with an inexpensive "catastrophe scenario" contract that covers only powertrain / major parts or, if you are looking for bells and whistles, pick an exclusionary coverage (one that spells out exactly what is NOT covered, instead of what is covered) and ask questions before signing the dotted line to avoid as many gotchas as possible down the road: What about car rental expenses while the car is in the shop for repair, labor charges for time spent troubleshooting a problem, contract caps on hourly labor fees, can any garage service your car, what times can their claim specialists be reached at, etc.

The main site has some suggestions of companies offering coverage for Land Rovers outside of the dealership: http://rangerovers.net/rrwarranties.htm
 

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Discussion Starter #3
umbertob said:
Too bad I am not one of your four friends, I have a well broken-in (almost 150K miles) 2006 RRS and would have advised you against an extended warranty. Sure, I have had my fair share of relatively small mechanical and electrical problems (who hasn't over 150K miles), and figured I must have spent at least $6/7K with my trusty local independent LR mechanic since my factory warranty expired at 50K miles years ago, but that figure includes major and minor scheduled services, parts and incidentals that most extended warranty companies would not cover anyway, or would give you major grief before agreeing to cover. In my case at least, any type of extended warranty contract would have been a losing bet. Insurance companies come out ahead of that gamble the great majority of the times, otherwise they would not sell these warranties, no? :wink:

If you decide to sign up for extended coverage, either go with an inexpensive "catastrophe scenario" contract that covers only powertrain / major parts or, if you are looking for bells and whistles, pick an exclusionary coverage (one that spells out exactly what is NOT covered, instead of what is covered) and ask questions before signing the dotted line to avoid as many gotchas as possible down the road: What about car rental expenses while the car is in the shop for repair, labor charges for time spent troubleshooting a problem, contract caps on hourly labor fees, can any garage service your car, what times can their claim specialists be reached at, etc.

The main site has some suggestions of companies offering coverage for Land Rovers outside of the dealership: http://rangerovers.net/rrwarranties.htm
Thanks for the useful post. There was some good information in there. Normally I would always agree with you regarding how extended warranties are a waste of money. I'm just not sure that is the case when it comes to the Range Rover. I am new to this forum, so perhaps everyone here has positive experiences with their Rovers. But I will be honest, I know I mentioned four people in my previous post, but I think that every person I have ever spoken to (at least 10) who has had a Rover has said that it was their worst car as far as mechanical/electrical/computer issues. Not to mention, when you look at the JD power and other consumer reports, it is pretty much last as far as luxury vehicle quality goes.

The purpose of my post is not at all to bash the rover! I am going to buy one very shortly! I just want to minimize my pain and I feel like this is the "exception car" when it comes to purchasing extended warranty. But your points are well-taken. Perhaps I should just stick to the catastrophe scenario. The thing is, it seems that most problems with the Rovers are little electronic issues -- issues that cost a lot to fix, but would not be covered by the catastrophe insurance.
 

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LIFETIME CONTRIBUTOR
2006-2009 Range Rover Sport
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Oh, I didn't mean to imply that Land Rovers are very reliable vehicles... Just that mine is, that's all. In fact, I don't even like talking about it on the forum, for fear of jinxing myself! I bet there's quite a few happy owners like me out there, suffering in silence. `) But browse the RRS forum here on rr.net and you will see that a lot of the problems people are having with these newer Land Rovers seem to be of the "annoying" variety (knocks, rattles, vibrations, electric gremlins... Hardly stuff that would justify spending 5 or 6 grands for an extended warranty.) Then again, the cars are too new - most of them out there are still under factory warranty - so I guess only time will tell. Personally, I think Land Rover has made major improvements to the reliability of its vehicles in the past 5-6 years, but the statistics out there don't quite show it - yet. And if you are lucky enough to find a good independent mechanic with the experience and diagnostic equipment required to take care of these very complicated vehicles, routine repairs are not always as expensive as you might think. Dealers will rape you every chance they get, that's true - at least around here. Unless you have absolutely no choice, you should avoid them like the plague after the factory warranty is up.

Good luck!
 

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JACK'S GRANDAD
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Why not consider a Faultmate etc for a fraction of the warranty cost?
As already stated, if the insurance premiums were regularly less than the repair bills, it would not be offered! :thumb:
If you are going to pay for the "insurance" then I would be getting some permanent insurance in the from of specific diagnostic aids etc. It wont rebuild the part for you, but will cure 90% of the "issues"these rigs seem to have....
Just my .02

Martin
 

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Discussion Starter #6
leftlanetruckin said:
Why not consider a Faultmate etc for a fraction of the warranty cost?
As already stated, if the insurance premiums were regularly less than the repair bills, it would not be offered! :thumb:
If you are going to pay for the "insurance" then I would be getting some permanent insurance in the from of specific diagnostic aids etc. It wont rebuild the part for you, but will cure 90% of the "issues"these rigs seem to have....
Just my .02

Martin
Hey there... So you are saying that 90% of the issues are like warning messages that cannot get cleared unless you have a Faultmate device?
 

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Discussion Starter #7
By the way, while on this topic, do you guys have a good thread link for people discussing Hal and this Auto Advantage company for extended warranties? I was just planning on spending the money through the dealer, but if this Auto Advantage is as good as it looks, then that may be smarter.
http://www.rangerovers.net/rrwarranties.htm

How dated is the RangeRover.net information on the warranty companies located at that above link? Anyway, any help would be appreciated.
 

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Discussion Starter #8
So I just spoke with Hal from Auto Advantage, and he was great. People should definitely check it out. I found it to be about $1,000 cheaper than what the dealer offered for full bumper to bumper coverage.
 

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JACK'S GRANDAD
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ERangeRover said:
leftlanetruckin said:
Why not consider a Faultmate etc for a fraction of the warranty cost?
As already stated, if the insurance premiums were regularly less than the repair bills, it would not be offered! :thumb:
If you are going to pay for the "insurance" then I would be getting some permanent insurance in the from of specific diagnostic aids etc. It wont rebuild the part for you, but will cure 90% of the "issues"these rigs seem to have....
Just my .02

Martin
Hey there... So you are saying that 90% of the issues are like warning messages that cannot get cleared unless you have a Faultmate device?
In my experience, yes 90% of the BS freak outs can be cured by Faultmate. If not the cure, then it will certainly point you in the right direction of where the fault lies. I can honestly say that my Rover has yet to see either an indy shop or a dealer in 50k miles and over 3yrs of ownership. It has had EAS faults that put it onto the stops that were reset in under 5 minutes with Faultmate.
As I said, I would spend the money on Faultmate etc than any kind of warranty. The chances of having a MAJOR mechanical fault are relatively few and far between. The basic drive train is as reliable as any other in my experience.
Just my .02
Martin
 
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