So which is it? Nanocom or RSW? Unless you have a very old version of Win10 that is 32 bit you will most likely never get most converter cables do anything. those cables are very old tech and have no 64 bit driver support.I know it's an old post but I need to hookup RSW software in my laptop running Windows 10. It does not not recognize the port.
I use R232 to USB converter cable. The software was running okay with XP and Win 7 on my previous laptop.
Any help appreciated.