It is known as a Dzus fastener. They are a pain in the butt and never work.
Not listed as a separate L/R part but can be bought from fastener suppliers if you find the right size. There may be a minimum order though.
There is also a plastic retaining washer that stops the thing falling out in the first place. You can see it in your pic.
I don't know where you get those, but you could probably make one.
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