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Discussion Starter #1
I just wanted to post my story here because frankly, it’s unbelievable.

Yesterday I flew from Chicago to Pittsburgh to pick up my new RRS SC. After arriving in Pittsburgh I drove across town to a suburban dealership. Had a great experience with the product specialist and finance girl, and after about an hour or so I was on my way to Detroit for the long weekend. I wanted to make a brief stop in downtown Pittsburgh to visit with my cousin as well. Only 20 miles after taking delivery I’m at a red light, when it turns green I push the accelerator and the whole car lights up like a Christmas tree, I couldn’t even keep up with the amount of warnings on the dash, full power train in limp mode, people are honking at me and I cannot go over 10 miles an hour.

Sooooo, I called the dealer tell them what happened while they are literally speechless, send a tow truck and I proceed to the corner bar with my cousin for a shot and a beer. One hour later the tow truck arrives, I ride with the driver for over two hours to go 18 miles in horrible Memorial day traffic, and the service department had just closed. Although almost all the techs were gone the service manager could not have been nicer or obviously more apologetic, and he had one tech quickly attach the computer to run the codes, about 26 codes. This makes me think it’s an electrical issue and not just the transmission/ general powertrain. The dealer is trying to be as accommodating as possible, but they are all just speechless and embarrassed this happened in the first place. I work with the general public and see how nasty people can be on a daily basis, so I have completely kept my cool with them, under the expectation that they will make it right. Not sure what that means outside of fixing the car. It’s just a shame, this is the most expensive and exciting brand new car I’ve ever purchased, and it will forever be tainted because of my experience an hour after buying it. It’s almost more emotionally upsetting than anything else. So here I am at a hotel outside of Pittsburgh, Hoping they can figure out what happened to a vehicle that has a total of 70 miles on it, so I can continue on to Detroit to visit with family. The worst part is, instead of enjoying a new car on its maiden voyage back to Michigan, I’m just going to be concerned the entire time and likely for the first few weeks of ownership.

If anyone has had a worse new car delivery experience, share it here!
 

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Honestly, as much as no one wants to hear it, these things happen - and not just with Range Rovers - it's really just (sadly) luck of the draw. I had taken delivery of a brand new 7 series BMW a few years back and had a very similar experience, except as my luck would have it, the car utterly died on the highway in the evening, maybe 5 miles from the dealership. They sent a flat bed to pick it up and the next day I popped into the dealership service department to see if they had been able to diagnose the problem... the service advisor looked at me and said "don't take this the wrong way but thank you!" I thought that was a bit of an odd comment and he explained that most customers would have come in literally screaming and throwing a fit, but that I was unexpectedly calm about the whole thing. I just smiled and told him - of course, it's a car with a pile of electronics, gremlins are bound to pop up and do I really want to scream and yell at the one person who can make sure next time I'm on the highway, the wheels will fall off?!

So after about a week, they finally returned the car to me - if I remember correctly, there was a module they had to replace and some software reinstalls before they could get it to work... after that, the car never gave me another problem.

My advice - as frustrating as it is especially having JUST taken delivery of the vehicle, give the dealership the chance to make it right, then enjoy driving it (chances are it'll be a one-off issue once they repair whatever part went haywire).
 

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Discussion Starter #3
Exactly, I use the same train of thought, why yell and belittle somebody if it was not their fault. The salesman who delivered the car has been so freaked out he doesn’t understand why am so calm. I’m pretty sure the whole dealership thinks I’m drugged or on Valium LOL. Salesman said that he had a woman come in significantly more upset because her phone but not paired to Bluetooth

My biggest issue now is I don’t live anywhere near Pittsburgh and I need to leave by this afternoon. So if that means it needs to stay there for multiple days they’re going to have to ship it to me

Here’s to a quick fix!
 

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On these computer dependent cars, if the battery is low, a lot of codes can be triggered along with the limp mode. You said it took you two hours to return to the dealership stuck in traffic. If your first 18 miles from the dealership was stop and go, possibly the battery discharged even further resulting in the limp mode. Hopefully it is something as simple as that. Good luck.
 
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