Apple Car Play issues

18681 Views 12 Replies 9 Participants Last post by totya, Mar 3, 2021

Nott

Discussion Starter · Nov 28, 2018

Apple Car Play works pretty much seamlessly but I'm wondering if any of you have experienced one particular issue that I have experienced:

When Remote Start is used and the car has been running for 15 mins or so and I connect my iPhone XR, message says Car Play is Unavailable. I've tried the usual tricks (restart car, unplug phone etc.) but nothing works. If you unplug the phone and then select Car Play, you don't even get the Connect Phone message.

It's only when the car is turned off and left for while that it will work again (with a normal start).

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pmccr8

· #2 · Nov 28, 2018 (Edited by Moderator)

This work around posted by @Holeecow is working for me.

Originally Posted by Holeecow

Hi everyone. I just found a simple work around to use remote start and have Apple car play work.
Start your car with LR app.
Before going to your car, stop the car with the app.

Then go into your car like you normally would and Apple car play does work.

Hopefully someone else on here can try and see if it works for them? While I do want LR to fix this issue, at least we can use our remote start in the cold Canada weather lol!

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Nott

Discussion Starter · #3 · Dec 6, 2018

I did try this. It shows the Car Play icon on the screen but when you press it is says Car Play unavailable. It was playing music via Car Play though but nothing else would work.

Did you do anything specific when you turned off via the app? When I did this both RR screens remained on, even after unlocking and locking the doors.

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pmccr8

· #4 · Dec 6, 2018

I turned the car off via the app at least a minute or two before I actually approached it and unlocked it with the key. No screens or lights were on when I unlocked it. It's worked every time I've tried it(so far).

Maybe it needs to completely shut down before unlocking it?

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GYawitz

· #5 · Dec 8, 2018

Same Car Play issue with my 19 RRS SC Dynamic. Your trick turning off the rover with the app before getting in and then button starting worked for me too. Let my service guy know as he was unaware of the issue since I was one of the first few to get Car Play added to a 19 here. Thanks for sharing.

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Nott

Discussion Starter · #6 · Dec 16, 2018

Yes that worked. Thanks!

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pmccr8

· #7 · Dec 17, 2018

Someone posted this on a forum from the UK.
Haven't seen it posted anywhere else, but hopefully this is valid and reaches us all.

(would be great if this can be done without going to the dealer. I highly doubt it though)

There's a new ICT software version available: S18D_18.47.5-2

There's a new ICT software version available: S18D_18.47.5-269316

Smartphone Pack Features

All Smartphones
* Improved connectivity of USB module phones.
* Improved functionality when 2 phones are connected at the same time.

Android Auto
* Improved GPS connection when using a navigation app from customer's phone.
[/list]

Apple CarPlay
* If customer disconnects a session for the device the touchscreen will no longer freeze on the CarPlay screen.
* A customer will no longer need to press the CarPlay tile twice to get to the CarPlay screen.
* Customers using CarPlay will now see the correct media artwork where available.
* Customers will be able to launch CarPlay or InControl Apps (ICA) in the same ignition cycle after starting vehicle using remote engine start.
* CarPlay will no longer be deactivated after unmuting audio on the vehicle.

(Android phones only)
* InControl Apps (ICA)
ICA screen will no longer freeze or flicker for apps like spotify, when connected using android phones

Plus a host of other non-Smartphone pack changes. Also, the installed vehicle software version will now be stored with other vehicle details in TOPIx - together with a notation as to the latest version available, making it easy to see if an update is available/relevant

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RRToadHall

· #8 · Dec 17, 2018

That was quick update from C to D. looks like it solves several issue reported.

Mind if I copy your post over for the 405 folks?

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Holeecow

· #9 · Dec 18, 2018

pmccr8 said:
Someone posted this on a forum from the UK.
Haven't seen it posted anywhere else, but hopefully this is valid and reaches us all.

(would be great if this can be done without going to the dealer. I highly doubt it though)

There's a new ICT software version available: S18D_18.47.5-2

There's a new ICT software version available: S18D_18.47.5-269316

Smartphone Pack Features

All Smartphones
* Improved connectivity of USB module phones.
* Improved functionality when 2 phones are connected at the same time.

Android Auto
* Improved GPS connection when using a navigation app from customer's phone.
[/list]

Apple CarPlay
* If customer disconnects a session for the device the touchscreen will no longer freeze on the CarPlay screen.
* A customer will no longer need to press the CarPlay tile twice to get to the CarPlay screen.
* Customers using CarPlay will now see the correct media artwork where available.
* Customers will be able to launch CarPlay or InControl Apps (ICA) in the same ignition cycle after starting vehicle using remote engine start.
* CarPlay will no longer be deactivated after unmuting audio on the vehicle.

(Android phones only)
* InControl Apps (ICA)
ICA screen will no longer freeze or flicker for apps like spotify, when connected using android phones

Plus a host of other non-Smartphone pack changes. Also, the installed vehicle software version will now be stored with other vehicle details in TOPIx - together with a notation as to the latest version available, making it easy to see if an update is available/relevant

This is really great info!
Thank you for sharing!

Sent from my iPhone using Tapatalk

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michaeltw

· #10 · Dec 18, 2018

Here's the link directly to the release note on Topix:

https://topix.landrover.jlrext.com/...?id=935822&groupId=3024#G2342856!G2349129!0!8

No login necessary but you do need to set location & language on first visit.