I have a 2017 and I believe that was the first year they offered remote start. I have an issue (other have the same thing) where when I try to reload the app (pull down to refresh), it can't see my vehicle. Someone said to unlock then lock it, then after 30 seconds, try again. This works - I guess it wakes the vehicle up even if I drove it 8 hours ago. This ok when it's in my driveway, but not when I'm in meetings all day and want to start my car. Is this only happening on 2017s or are 2018 and 19s having this issue?