Yes, I made sure that my original screen was resistive touch and single view...it can be touched with a fingernail or pen. I also emailed the seller pics of the original screen before the order was processed. The strange thing is that my new android screen was showing the original menu screen when I first plugged it all in and everything seemed to work fine. I then unplugged a few of the connectors on the harness to sort the wiring for a cleaner install and after I plugged it all back in, the menu screen was showing no signal and there was no sound.Something thats been puzzling me since we began this adventure is the whole capacitive vs resistive situation, I know mine is capacitive ( Dual View as it's an AB ) so are you sure yours is Resistive ?
Not sure if the wrong screen type might break the Infotainment brain.
My understanding of the difference is that capacitive works with a finger and resistive works with a finger nail, would your original screen work with a finger nail ?
BTW mine didn't have a sticker on the outside of the box with details of which version it is like yours did. I'm hoping to get mine attempted to be installed at the weekend.
No, I didn't disconnect the battery. The installation video didn't show them disconnecting the battery either. I really wish the seller would make an owners/installation manual for those if us here in the US that purchase this unit...that would be greatly appreciated.Wait,
I really appreciate this thread and hope you resolve the issue soon. This will sound crazy, but you did disconnect the battery before beginning the project, right? Just trying to think of why the OEM unit doesn't work.
Here's the video that I followed for the install...https://www.youtube.com/watch?v=HiBQK7lvTmA&feature=youtu.beIt does look awesome, can’t wait to get mine installed.
Have you figured out what the external speaker is for ?
Have you managed to install any apps like Waze or Apple Music ?
Where have you put the microphone ?
Where have you put the GPS receiver ?
Hope your replacement brain all goes ok 🤞
mark1107, I already tried reinstalling the old system but the problem still exist. The original screen doesn't even turn on at all with the old system installed now. Everything was working fine before I installed the android screen...actually, the android screen was working fine when I first plugged it in. However, I unplugged it to sort the wiring for a clean install but after I got it all sorted and tried turning it back on, that's when I got the no signal on the menu screen. I've been in contact with the seller and he has been very helpful. He wants me to send the unit back and he will refund the payment. I asked him to send another unit for me to try but he said that he would have to inspect the unit that I'm returning before sending another unit. He also said that he had other US customers that installed the unit with no problem. This android screen is really nice and I don't like the idea of returning it. I hope to sort out the problem and give it another try. Overall, I think it's worth the trouble. I have the old system back in now and looking at it just reminds me why I wanted the new screen to begin with.It's the new Chinese head unit. I'm bummed that you have to go to dealer to confirm. A quick test is plug back everything in the old system and see if it works? If so then it's the new head unit
I do remember unplugging all the cables on the DVD/SatNav unit so that I could move it out of the way while I sorted all the other wiring cables. That's why I'm also thinking that I could have dislodged or damaged one of the existing cables...or maybe unplugging that unit made the software glitch. I've checked all the cables maybe 4-5 times but I can't see where there could be any damage to the plugs. I've also checked the fuses and the main plug for power and it's getting power. Whatever the problem is, there's all lot that's linked to it...I'm not an expert in this subject but I have a couple of thoughts
When you unplugged everything to tidy up the wires and then plugged it all back in, maybe you dislodged or damagaed a cable from the existing wiring harness ? Prevelent wiring would be power and fibre, I guess you could check the fibre's are working by seeing if they omit light ? And I guess you could check power with a muiltimeter ?
On the CAN BUS maybe you've locked out or caused an error to the Infotainment brain which needs maybe software reseting ( which the dealer could deffo sort for you ) or perhaps disconnecting the battery will perform a reset ?
As the replacement device didn't resolve the problem and putting everything back in as was I would guess the problem is something specific to the car or the boards from the screen ( but as you can't even eject the CD and I assume can't hear the hard drive spin up when you give it power it's more likely in the infotainment brain I'd have thought )
Yes, I've already tried disconnecting the battery. I don't have a code reader but I was able to get it to the dealer today and they did a 1 hour diagnostic at no charge. They said that they would need the vehicle for 4-5 more hours to check all the modules/computers that are not responding...$190 per hour for diagnostic. They did however replace 1 fuse to the CAN_MS-FCDIM. However, the SUB_MOST has 4 modules/computers that are not communicating...AAM, ACM, REM and SRM...The service manager said that it could be one or more of them that's causing the issue. I'm not sure what else to do at this point besides schedule another appointment with the dealer to have to figure it out...or maybe someone on the forum can point me in the right direction to fix the problem on my own...Have you tried to disconnect the battery and do a hard reset? Are you able to read codes?
Yes, I've already tried disconnecting the battery. I don't have a code reader but I was able to get it to the dealer today and they did a 1 hour diagnostic at no charge. They said that they would need the vehicle for 4-5 more hours to check all the modules/computers that are not responding...$190 per hour for diagnostic. They did however replace 1 fuse to the CAN_MS-FCDIM. However, the SUB_MOST has 4 modules/computers that are not communicating...AAM, ACM, REM and SRM...The service manager said that it could be one or more of them that's causing the issue. I'm not sure what else to do at this point besides schedule another appointment with the dealer to have to figure it out...or maybe someone on the forum can point me in the right direction to fix the problem on my own...
Thanks for the advice...and I will be calling Freddy soon or maybe taking a drive out there. As far as the battery goes, I just put a brand new Interstate battery in a little over a month ago. The dealer also checked the battery yesterday and said that it was good. That's one of the first thing they check when they're dealing with something of this nature.One more thing, when my battery loses a charge I get lots of communication lost errors. Even a fully charged but old battery wreaks havoc on our electronics. A new battery can help too. FYI.