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Just leave the buddy box in until the green light stops flashing-about 10-15 seconds or so, and if it does not stop flashing pull it out and start the procedure over again. It took two tries on mine the first time. I'm not sure if you have to plug it into your personal computer between uses to 'clear' it or not, but it may be worth the try. The Buddy Box stores up to three diagnosis in its brain. Good Luck.
 
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