The grey stuff, Grill, vents, door handle rear cargo door were all to be removed , sanded and painted.
I was told they could not sand or prep the black trim work including mirrors to be perfect and last.
On the FFRR of my neighbours - there is a trim at the bottom front that runs across - that is all peeling off too from a rock chip - seems like same material as our RRS, but just factory painted. BEfore selling, he peeled it off and looked better