[Terras14]

Hi, I have a 2016 RRS about 20 months old with 32000 km on the odo. Recently i noticed blur mark from inside the both headlights. Anyone have the same issue?
Appreciate any advice, thanks

 

[Terras14]

No one has any similar issue? Seems like mine is isolated.

 

[SelkoRRS]

Take it to dealer should be under warranty if anything!

Let us know

Sal

 

[Terras14]

Well the dealer here is saying they need to seek factory approval before they can do anything and factory has approved to change the right side which is more serious. I was fustrated cos i need to wait for the other side to worsen before I can bring in again to show them. What is this factory? Are they referring to JLR Uk?

 

[RRToadHall]

They are not getting approval from the JLR factory. They would be getting approval from your regional/market office... where ever that is. For instance here in the US our regional/market office is LRNA in New Jersey. It's no different than second gen L322s that had issues with condensation buildup in extreme temp swings. Most of the time condensation is simply burned off or vented. If this did not happen, some were changed out as a courtesy. However they certainly did not change them out in pairs.

If this were a design flaw we would see many more posts on these assemblies clouding or discolouring.

 

[SelkoRRS]

Thats normal for JLR to request this to the main office simply because the dealer needs to get paid by JLR for the repair if it is under warrenty. Same instance when my brakes squeal when I purchased the vehicle and before they replaced the rotors and pads they needed approval from JLR to do so.

Sal