Fuel Pump Failure on new Sport. - Page 3
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Thread: Fuel Pump Failure on new Sport.

  1. #31
    SOPHOMORE ROVER
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    Quote Originally Posted by IMMensaMind
    I'm fairly sure you're correct umbertob - they have the accurate mileage. My understanding, however, is that it is not a factor in Wisconsin Lemon Law.

    I got a call at close of business today again from service saying that they once again have heard nothing from Land Rover, and do not know when to expect the part. No tracking - no clue. They've been invoiced for this part twice, however.

    I'm filling out the Lemon Law paperwork.
    This is the sort of foolishness that ruins reputations and scares off potential customers. This is also the sort of thing that sent me fleeing to the exit from BMW: a sort of corporate apathy. Customers have problems that are easily solved. Yet, there's no action. Invoicing my eye. Hasn't LR heard of FedEx Overnight or Next Day? That part should have been on the Red Eye the week the problem was reported plus spares. I wonder if it's like this with other parts!! This whole escapade certainly has me rethinking LR!

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  3. #32
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    What a crap situation, sorry to hear of this. Having a fuel pump overnighted from somewhere in the world is NOT brain surgery. If they gave a ****, they would have had a new pump in hand a few days after you brought it in. There's no excuse...

    Quote Originally Posted by IMMensaMind
    I want to ask for compensation from LRUSA, but really don't know what to ask for. Suggestions?
    Well, you figure that if you'd financed the vehicle, you should have a monthly payment of around $1400... divide that by 30, and now you've got a prorated daily surcharge to bill your dealership. If you can't have your vehicle due to their apathy, why not have them make your car payment for you?

  4. #33
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    Quote Originally Posted by Drevs
    What a crap situation, sorry to hear of this. Having a fuel pump overnighted from somewhere in the world is NOT brain surgery. If they gave a ****, they would have had a new pump in hand a few days after you brought it in. There's no excuse...

    Quote Originally Posted by IMMensaMind
    I want to ask for compensation from LRUSA, but really don't know what to ask for. Suggestions?
    Well, you figure that if you'd financed the vehicle, you should have a monthly payment of around $1400... divide that by 30, and now you've got a prorated daily surcharge to bill your dealership. If you can't have your vehicle due to their apathy, why not have them make your car payment for you?
    I'd seriously consider broaching this with LR. It's only fair. Due to their inability or unwillingness to correct this matter, they should, at the least, pay half your monthly payment. Not that dealership mind you. Land Rover!

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  6. #34
    LEGACY VENDOR IMMensaMind's Avatar
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    Good suggestions.

    I would imagine that they'd counter with the fact that they have been paying for a Nissan Murano rental - so I think that at minimum I should be compensated for half a payment (I paid for the vehicle outright, so I would have to think that $700.00 is about right).

    I may go Lemon Law, however. They have until Wednesday to have even the most stringent interpretation of 30 days nonoperational elapse...
    '06 S/C Overfinch Aero II package, Formerly w/Umnitza Orion Lite UHP LED Halos - now with a totally customized headlight bezel w/Morimoto switchback LED components, ClearBra, Tasmod SS rocker panels; IMMensaMind clear headlight side markers

    Custom '03 350Z Track PPW/Nav w/19" Nismo Z34s.

  7. #35
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    Hey guys, this is an interesting topic... I have a serious problem that may
    be related to this, let me know what you make of this...
    Yesterday, I had 6 miles till empty when I filled up at the gas station.
    I put 93 octane premium in, drove half a mile down the road and my
    engine light came on and all the sudden the truck felt like it was in Neutral.
    I gave it gas and it just reved. I pulled off the road and the engine died and
    would not restart. I called roadside assistance and the tow truck showed up
    and hauled my truck to the dealership. I called the gas station and told them
    what happened, on my way back home I noticed 3 other cars on the side
    of the road; so I stopped and talked to them and they also had just gotten
    gas at the same station. I got a call from the gas station (Vallero) and they
    told me that it was water in the gas, they apologized and offered a rental
    car, and will pay for the repairs as well as refund the price of gas. So they
    are handling it great.
    This is definitely an issue with bad gas, but it sounds similar to all the issues
    mentioned in this thread.

  8. #36
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    Quote Originally Posted by IMMensaMind
    30 days out of service
    If I am correct, 30 days out of service, should be 30 working days out of service. Which means, you have to wait until 1/31/07 before you can pursue with the lemon law. Instead of guessing, I suggest contacting a specialist in your area and pursue it that way. They should be able to tell you if you have a case or not. Good luck. Also, if you think you have a case, stop wasting time with the dealer or LRNA and get a lemon law attorney.

  9. #37
    rrs
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    30 days out of service is NOT 30 working or business days out of service. it is quite simply 30 days, consecutive. at least that is how california defines it.

  10. #38
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    when i was having problems with my seat about 9 months ago they had my car for 3 weeks because of some motor that was on backorder to make a long story short i asked them how they would take care of me since they had my rrs for so long and they mailed me a check for 1 months payment plus took care of my rental (full size f-150) so i would just ask them the same and see what they come up with and if it's not good enough for you just say you want more compinsation
    Jeff Zylstra, Owner

  11. #39
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    I just got a call from my service dept.
    After checking everything on my truck following the bad gas problem.
    They discovered that there was so much debris it damaged the fuel pump.
    They have a new fuel pump on order overnight.
    Perhaps all the fuel pump failures are caused by bad gas!

  12. #40
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    Did your car not come with a fuel filter?
    2008 Range Rover Supercharged Stornoway/Sand DVD
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  13. #41
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    of course it came with a fuel filter.

  14. #42
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    Quote Originally Posted by petery
    Quote Originally Posted by IMMensaMind
    30 days out of service
    If I am correct, 30 days out of service, should be 30 working days out of service. Which means, you have to wait until 1/31/07 before you can pursue with the lemon law. Instead of guessing, I suggest contacting a specialist in your area and pursue it that way. They should be able to tell you if you have a case or not. Good luck. Also, if you think you have a case, stop wasting time with the dealer or LRNA and get a lemon law attorney.
    I do not know about California lemon laws, but generally speaking I believe it is 30 total out of service days during the period - for all problems. They do not have to be consecutive days in the shop. In addition, many states' lemon laws also provide that if the same problem occurs a certain number of times, that also triggers the lemon law. Many states are 3 times to repair the problem, but you will have to check the specific state you are in.
    2007 RRS S/C
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  15. #43
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    Hey Mike,

    It might be far fetched...but let me try something here. I have a friend who is the head of parts at our local dealer (also the head of our local Land Rover Club here in Houston), if you can get me the part#, I'll give him a ring and see if he has one available or can get one faster out to you. Worth a shot at any rate.

    Not quite sure how they deal with all the warranty issues in terms of payment/issuing PO's to the warehouse...but I can check.
    PJPR
    13 Orkney Grey RRS HSE Lux
    06 Cairns Blue RRS HSE (200K...sold to a friend)

  16. #44
    LEGACY VENDOR IMMensaMind's Avatar
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    Well: thank you very much for your offer! - but here's the problem. My dealership is telling me that there is no part # for this. Now, just how the hell that could be is absolutely beyond me. It is simply the entire fuel tank/pump assembly that comes on a RRS S/C. My dealership received an entire assembly from a full sized RR S/C - which did no one any good - it's 4" too big. If you think it would be helpful to simply describe the needed assembly to your friend, it's about all you can do, and I would be grateful. I suspect he'd merely end up in contact with the exact same people with whom my dealership has been dealing, and hitting the same roadblocks. I'd be curious on his input, however.

    Keep me posted!
    '06 S/C Overfinch Aero II package, Formerly w/Umnitza Orion Lite UHP LED Halos - now with a totally customized headlight bezel w/Morimoto switchback LED components, ClearBra, Tasmod SS rocker panels; IMMensaMind clear headlight side markers

    Custom '03 350Z Track PPW/Nav w/19" Nismo Z34s.

  17. #45
    rrs
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    time for a $1400 x 1.5 reimbursement from lrna. ive' had one and i am pretty sure another member on here has had the priv of one. 6 weeks is pretty hard core but good to hear you are back in your sport.

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