2017 Live - No connection - Page 2
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Thread: 2017 Live - No connection

  1. #16
    Premium Member
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    December 29th, 2013
    Location
    Windham, New Hampshire
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    1,642

    Re: 2017 Live - No connection

    Unfortunately, it looks like this is part of the evolution. Connected cars weren't a thing a couple of years ago, and all of a sudden car technicians need to become communications and IT experts. We turn to them with problems with connectivity as well as software applications. The complexity has increased by an insane amount and they had virtually no learning curve.
    At the same time, I'm pretty sure management treated the proliferation of connectivity and software in the car just like anything else: do it like any other car part once, and then it's done. WRONG.

    My car was delivered in a state that was incredibly disappointing and infuriating, even. It took them weeks to iron things out and I wouldn't be surprised to learn that their software engineers worked 24/7 to resolve (most of the) problems while the technicians in the shop just waited for things to be delivered to them.

    I'm not saying it's great or that it's acceptable, but I understand why it happens the way it happens in the shop.
    2018 Range Rover SCV8
    2017 Range Rover Sport SCV8 Dynamic
    2017 Range Rover Evoque HSE

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  3. #17
    FRESHMAN ROVER
    Join Date
    March 3rd, 2018
    Location
    UAE
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    Re: 2017 Live - No connection

    Just a small question

    I have 2018 SE V8, but I cannot find the live app in the extra features menu. Is there any way to add this feature manually?

    Thanks

  4. #18
    FRESHMAN ROVER
    Join Date
    February 25th, 2018
    Location
    Holland
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    Re: 2017 Live - No connection

    I have the same problem with my RRS MY19. How did they fixe it?

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  6. #19
    FRESHMAN ROVER
    Join Date
    July 8th, 2017
    Location
    San Jose, CA
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    Re: 2017 Live - No connection

    Quote Originally Posted by SF_RR View Post
    My car has been at the dealership for a week trying to get the data connection issue fixed. They replaced the communication control unit and are still having the same problem. They said the car is not displaying the MAC address. Anyone else have this problem? They're back and forth with JLR tech team. I'm pretty surprised they don't know what the problem is.
    Same here

    Sent from my SM-N950U using Tapatalk

  7. #20
    FRESHMAN ROVER mcorf's Avatar
    Join Date
    May 4th, 2014
    Location
    Ohio
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    245

    Re: 2017 Live - No connection

    I have a 2018 which has been in the shop for 10 days. They have replaced the antenna, IMC, and still no luck.

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