Buying a Range Rover through a Buyer's Broker
Why Use a
Buyer's Broker?
When NOT to Use A Broker
Common Questions about Brokers
Carsmith Motors (US)
Best in Fleet (US)
Old Town Garage (US)
New-Car-Deals / Land-Rover-Deals (UK &
Europe)
Other Brokers
More Information
Photo at right: New 2007 Range
Rover and Range Rover Sport (Official Press Picture)
Why Use a Buyer's Broker?
JD Power recently reported that the average car purchase through a
dealership (after
you have decided to buy) takes 6.5
hours at the dealer. During this time you are engaged
in a
frustrating, high-stress, adversarial game with the sales people in
which the
odds are stacked heavily against you. Aside from whatever 6 hours of
your time is worth, you are also paying the salaries and overhead of
the salesman, sales manager, and finance manager while they play
the "good cop, bad cop" game and each
try to
outwit you to maximize their commissions. They practice this game
all
day every day, whereas you do it (at best)
once a year. Guess who is more likely to win!!
Car buyers are getting sick of this process, and an alternative being
used by more and more of them (at least 10% as of 2006) is to hire a
buyer's broker -- a professional buyer who works for YOU to get you the
best deal available. He shops the entire state or country, using
fleet buying power and established relationships with dealership
management, to find the exact vehicle you choose. After negotiating the
best possible price, he gets back to you to describe the vehicle,
the negotiated price, and the best financing. If you say “Go”, he has
the vehicle transported to you, prepares the paperwork, arranges to
dispose of your old car (if you so wish), and gets the loan or lease
approved and prepared. Delivery to you is either at his office or your
home or business. The paperwork takes around 15 minutes, and you have
your new vehicle!!
Once people discover that they never need to
haggle with a car salesman again, they rarely go back. Using a good
broker saves hours of your time, while using his buying power to pay
less without haggling. More and more buyers are realizing they can
bypass the whole dealer experience -- about 10% of new car transactions
are now done this way, and the trend is rapidly extanding into used car
buying (where the savings are usually even greater due to the
traditionally high markups in the used market).
Who Should Not use
a Broker
If you
enjoy making deals -- or relish fighting with the dealer sales
people to get your best price, read no further -- the buyer's broker is
not for you. Go ahead and "enjoy" the dealer experience! You will
certainly pay more, but you may get a sense of satisfaction out
of the process.
You should not really use a broker as just another part of your
"shopping around" -- the
whole idea is
that they do the
shopping around for you. If they go to all the trouble
of locating the ideal vehicle for you, then you locate the same one at
the same dealer, guess who the dealer will sell it to -- you nor the
broker? YOU of course,
at
the higher price you will have negotiated!! Compared
with the thousands of dollars of dealer sales commissions and hidden
profits,
brokers' fees are so small that it is unethical to put them to all that
trouble if you are just using them as a tool to get a cheap quote to
use to pressure your dealer. Even if your conscience doesn't bother you, and in the unlikely event that your dealer agrees
to meet the price, he will seldom have the exact car you wanted, so you
will get a
compromise.
(Exception -- see the info on
Carsmith Motors below -- they are so good
they don't care if you also try your own shopping!).
Common Questions about Buying through
a Broker
1. What about after sales service and
warranties?
All vehicles bought through a broker come with full factory warranty,
and can be serviced at any Land Rover dealer. If you are worried that
your local dealer may have misgivings servicing a Range Rover bought
elsewhere or through a broker, dismiss those worries! Dealers make most
of their money from their service departments, through the virtual
monopoly they have during the new car warranty period. This is
especially true of Land Rover dealers, since statistically, your Rover
will spend more time in the shop than any other brand of vehicle.
(If you have bought a car from a dealer, you will have noticed how
rapidly they forget that you loyally bought from them).
2. What incentive does a broker have
to help me?
Remember, the dealer and their commissioned sales staff have the
strongest
possible incentive to charge you the maximum price they can. In contrast, buyers'
brokers work for YOU. They know they
will only get your business if they save you money and time. They are not paid on commission so they have no
incentive to get a high price. They have every incentive
to get you the best deal and service so you will return next time you
buy a car.
3. Aren't I just paying the broker the
commission the dealer would otherwise get?
No. You pay the broker a fee for his time and services -- usually
only a fraction of what you save on the deal compared with doing your
own bargaining.
Brokers get far lower prices than you can, not just because of purchase
volume but because the dealer does not have to pay its usual sales
expenses like commissions to salesmen and finance employees.
4. What about the online quoting and
car buying services?
- The ubiquitous online car quoting and
buying services (Edmunds,
Cars.com, Autobytel, etc) are simply advertising and sales lead
generating services for the dealer networks. When you fill in one of
their online forms, you become a "prospect", and your information is
sent to a local dealer (that's why you have to enter your zip code),
who pays them for the "lead". A dealer
salesperson then contacts you and begins the usual haggling process.
(Note that the pricing information you obtain from such services is
full of disclaimers -- the dealer has no obligation or incentive to
meet the quoting service's "target price"). An auto
broker is entirely different -- working for you instead of the dealer
network, and using volume buying power to get your car from wherever in
the region or country the best deal can be had.
Carsmith Motors (US)
Carsmith
Motors is the established premier auto broker in the Western US.
They are unique as an auto broker in
providing car-buying services for people in the market for both
New and Late-Model
2003 & up Pre-Owned
Vehicles in the Western US.
Carsmith has such high volume
buying power that they can get you true wholesale prices on both new
and late model used Rovers, passing the savings along to you. Let them know what you are
looking for in your next Range Rover or other Land Rover vehicle --
whether new or used. They will literally “shop”
your new car request around to
hundreds of dealers across the United States to find you the
best possible price, and
get back to you
within 24 hours. Every new vehicle purchased through
Carsmith
Motors includes all manufacturer's warranties, rebates, incentives and
special financing, 100% intact. They
don't even mind if you violate the
above rules and try to do your own shopping first -- they are confident
their prices will easily beat any you might be able to get from your
local dealers!
If you are looking for a late model USED
Rover (anywhere
in the Western US), savings
are usually even more than on new ones, due to traditional high used
car markups. Carsmith
have access to a
nationwide wholesale database of lease returns and dealer demos, as
well as having their own representatives attending the dealer auctions.
•They run a CarFax Report
•They preview and inspect the vehicle
•They buy the car on your behalf, cutting the dealer out of the loop
•They provide a 128-Point Safety check, Maintenance and Smog inspection
To top it all off, they will also have the car professionally detailed,
fill the tank with gas and hand
you the keys…even take care of all the DMV paperwork so you don't
have to!
Update May 2007:
Carsmith now offers Rangerovers.net readers exclusive access to the
Rover inventory of lease returns and late model trade-ins at the
monthly Southern California dealer auction --
see this link. They also now have
their own late model used Range Rover Inventory -- see this link.
Carsmith Motors have kindly offered to make special discount available
to Rangerovers.net readers, so when you call them or fill in their
brief online form, please tell
them
you were referred by Rangerovers.net! Contact their
Co-Owner and Rover specialist Mike
Velasco at (408) 594-5111.
Testimonial: A Rangerovers.net
reader reports "I
followed the link [on your website] and had the pleasure of working
with Mike Velasco, one of the owners. I gave Mike my model, year,
color, and mileage preferences and he went to work. Mike
located a near perfect match and personally inspected the vehicle, then
had his crew inspect/prep it at their facility. The whole
purchasing process from first contact to delivery was very short and
painless. Mike asked me to shop around a little for
comparison while he was locating my vehicle. An almost
identical vehicle at a Range Rover dealership was selling for many,
many thousands more than Mike was able to arrange. Serious
savings."
Best In Fleet (Western US)
Best in Fleet has some of the
most experienced staff in the auto broker business. Just from talking
to them you can tell they love what they do, and care
about the people they do it for. They can get you any make or model of
vehicle at dramatic savings, but they specialize in Land Rovers and
Range Rovers. They do all in their power to give you
"The Best Way to Buy A New Car”.
Best in Fleet's huge fleet buying power and statewide buying
connections get you the exact vehicle you decide on for a true fleet
price. Then, they set up the financing or lease for you, sell your old
car for you if you like, and deliver your new one by flatbed trailer or
professional driver, anywhere in California! The paperwork takes about
7 minutes, and you’re ready to go! And, they can handle all the details
over the phone. You need never leave your home or office! They can also
instal aftermarket options -- winches, racks, or other expedition
equipment -- before delivery.
Due to their specialization in Range Rovers, they usually have over a
dozen 2003/2004 Range Rover lease returns in stock at excellent
bargains.
Johnny
Oler is our guy at Best in Fleet, and has gone out of his way to
cultivate contacts with California Rover dealers. So if you email
him or call him directly at (559) 237-0752, he will be
waiting to help you find the exact Range Rover or Range Rover Sport you
want, at the lowest possible price. You can also visit their
website at www.bestinfleet.com.
Best in Fleet has kindly offered to
help sponsor this site, so please tell
them
you were referred by Rangerovers.net!
Old Town Garage (US Pacific Northwest)
Old Town Garage is the only Range Rover service facility in the Central
Washington area -- there is not even an official Land Rover dealer
there. Accordingly, the owner of this facility, Scott Williams, now
offers auto brokerage services as well. Although he can get you any
make of vehicle, as a Range Rover enthusiast and ex-dealer tech, he
specializes in Land Rovers. His technical experience in the brand
means he can match you to the Land Rover or Range Rover model that is
right for you, regardless of model year, new or used. His buying power
and experience enable him to get you much better pricing than you can
possibly obtain by yourself, while avoiding the whole unpleasant and
time wasting dealer hassle experience. If you live in the Pacific
Northwest and are looking for a new or used Rover, give Scott a call at
509-453-1682 or email him at oldtowngarage@gmail.com.
Don't forget to tell him you
were referred by Rangerovers.net!
New-Car-Deals.co.uk (UK &
Europe)
New-Car-Deals.co.uk is
now one of the leading UK and European suppliers of new vehicles, with
over 2,500
models and discounts up to 35%. Their expertise and buying
power mean you not only save thousands of £££ but get
an earlier delivery date compared to the local dealer. Range Rovers are
one of their
specialties -- they now have a special page entitled Land-Rover-Deals.com).
Last time I looked, their 2007 Sport price was £4,000
below list. With a 5 year track record, New-Car-Deals is in for the
long haul, and pride themselves on service, price, lead time and
personal communication. They are acutely aware of stories about
internet companies that tell you a price and delivery
date, take a deposit, then add other costs or inform you the date has
slipped a few weeks. So, they go out of their way to ensure the price
and date they quote can be relied on.
If you live in the UK, New-Car-Deals.co.uk will save you thousands on
both UK supplied
vehicles and European imports. All
Land Rovers they supply are new UK
spec RHD vehicles, with UK manuals and service/warranty books. Imported
vehicles come with a
Certificate of Conformity
issued by Land Rover UK, and are identical in every
respect to those from your local Land Rover dealership in the UK or
Ireland. The only
difference
is the amount of money you are saving! If you live in Europe, similar
savings are available to you through their network of continental
dealers.
Reasons to choose New-Car-Deals for your next Range Rover (or other
vehicle) include:
- No hidden costs...their price is "on the road"
with nothing else to pay
- Their bulk buying power
at their dealers both in the UK and on the continent enable you to
save substantially on dealer prices
- They take care of everything including delivery, registration,
number
plates, all the paper work.
- Leave all the hard work to us, all you have
to do is wait for your car to be delivered
to your door!
- Satisfaction is
guaranteed 100% -- "Your peace of mind
is our main concern".
New-Car-Deals.co.uk is
also a distributor for alloy
wheels and body styling by Vemiri, so they can customise your new
Rover as well! Visit their website at New-Car-Deals.co.uk
(or their Land Rover specialty page at Land-Rover-Deals.com),
or give
them a call on 0870
360 5907. You will be glad you did! New-Car-Deals.co.uk has kindly
offered to help sponsor Rangerovers.net, so please tell
them
you were referred by Rangerovers.net!
Return to top
Other
Brokers
If you have had a good experience with another auto broker, please
email me
so we can connect other Range Rover buyers with them.
Links
to Related
Information
Buyer's Research on new and used Range
Rovers
Detailed Model Year Specs/FAQ with
Illustations
Range Rover III Page
Range Rover Sport Page
Technical Specifications
One Owner's Experiences
Ownership Experiences of Others
Range Rover Extended
Warranty Information Page
Range Rover
Financing
Page
Range Rover Insurance Page
For comments or questions, email John
Brabyn